The Head, Heart and Gut Professional In writing this book, we have been largely motivated by our awareness that the world has become increasingly complex, uncertain and challenging. The need for understanding of human behaviour and the ability to respond and act appropriately has never been greater. For professionals (by which we mean not only those in traditional professions but a much wider group of people, as outlined in Chapter 1) technical expertise and skill are of course essential, but these alone are not enough; we also need to have knowledge, insights, interpersonal...